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  1. How to build your e-commerce business

    < 1 min read

  2. Make a homepage that wows

    < 1 min read

  3. Add a contact form on the Contact page

    < 1 min read

  4. Create a killer About page content

    < 1 min read

  5. Create content for Privacy Policy page, Terms and Conditions, FAQ, etc.

    < 1 min read

  6. Play around with the Shop page

    < 1 min read

  7. Build perfect Product pages

    4 min read

  8. Add social media icons to the Contact (and About) page

    < 1 min read

  9. Use the power of the search bar

    < 1 min read

  10. Don’t lead users to the Cart page as soon as they add products to the bag

    < 1 min read

  11. Don’t forget to blog

    < 1 min read

  12. One-page checkout is always the right way to go

    < 1 min read

  13. Send all kinds of emails

    < 1 min read

  14. Use exit-intent pop-ups

    < 1 min read

  15. Are you ready to create a high-converting e-commerce site?

    < 1 min read

It goes without saying that a Contact page on your e-commerce site should be easy to find (which is why we made it pretty visible in all our themes).

But, just because users can get to the page quickly, it doesn’t mean that it is convenient to reach out to you.

When potential buyers or loyal customers want to contact you, they need to be able to do it effortlessly 一 in just a few clicks. This is why we would suggest you add a contact form to the Contact page. Here are two simple rules you need to follow when adding a contact form:

1. There is no determined number of fields you should add to the contact form. However, a rule of thumb is adding only the fields that can help you understand who is contacting you and why. For example, you can add fields for first and last names, one for an email address, one for the subject line of the message, and one for the message itself.
2. Once users fill out the form, they should be redirected to a “Thank you” page that explains when and how you’ll be contacting them. On this page, you can also include links to helpful resources (like your Shipping and Return page).

Bonus tip: Keep in mind that, nowadays, buyers tend to communicate with brands on social media, most commonly on Instagram, Facebook, and Twitter. So, if you are planning on running a successful online shop, adding links to your social media handles on the Contact page is a must.

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